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Capital Insulation

Privacy Policy

Effective Date: March 12, 2025

1. Introduction

Capital Insulation ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://www.capitalinsulationwa.com/ ("Website") and use our services.

2. Information We Collect

We collect information about you in the following ways:

  • Personal Data: Information you voluntarily provide, such as your name, email address, phone number, property address, and project details.

  • Derivative Data: Information automatically collected when you visit our website, such as IP addresses, browser type, access times, and pages viewed.

  • SMS Opt-In Data: Information collected when you voluntarily opt in to receive SMS communications, including your consent status and phone number.

3. How We Use Your Information

We use your information to:

  • Provide and manage our insulation services.

  • Create and manage customer accounts.

  • Respond to your inquiries and fulfill your requests.

  • Schedule appointments and provide service updates.

  • Send administrative updates and communications.

  • Facilitate SMS messaging services for two-way communication or customer support.

  • Improve our website and services.

4. SMS Messaging and Opt-In Data

We collect and use SMS opt-in data to provide messaging services.

  • Opt-In Protection:

    • We protect your opt-in data and will not share it with any third party for purposes unrelated to delivering SMS and MMS services.

  • Third-Party Sharing With Trusted Vendors:

    • We may share your SMS data only with trusted vendors (messaging platforms and phone companies) to deliver these services.

  • Unsubscribe Options:

    • You can opt out of SMS communications at any time by replying STOP to any message or contacting us at info@capitalinsulationwa.com. Standard messaging rates may apply.

5. Disclosure of Your Information

We may share information in the following circumstances:

  • Compliance with Law: If required by law or in response to legal processes.

  • Service Providers: With trusted third parties that assist in providing our insulation services.

  • Business Partners: With subcontractors or partner companies that may assist with installation projects, with your prior knowledge.

6. Security of Your Information

We use industry-standard measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Your Privacy Rights

You can request to access, correct, or delete your personal information by contacting us at info@capitalinsulationwa.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the "Effective Date" updated.

9. Contact Us

For questions about this Privacy Policy, contact:

Capital Insulation
Email: info@capitalinsulationwa.com
Phone: +1 253 224 3747
Address: 3204 104th Street E, Tacoma, WA 98446

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